FAQS

1. How can I place an order?
Simply browse our store, add your favorite items to the cart, and proceed to checkout. Follow the steps to complete your order securely.
2. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options available at checkout.
3. How long does shipping take?
Standard Shipping: 7–15 business days (depending on location).
Express Shipping: 3–7 business days.
Processing time is usually 1–3 business days before shipment.
4. Do you ship internationally?
Yes! We ship worldwide. Please note that international orders may be subject to customs duties or import taxes.
5. How do I track my order?
Once your order has shipped, you will receive a tracking number by email. You can use it to check your delivery status online.
6. What is your return policy?
You may return items within 30 days of receiving your order, provided they are unused and in their original packaging. Please see our Refund Policy for details.
7. What if my item is damaged or defective?
If you receive a damaged or faulty item, please contact us immediately at  service@muaily.com, and we will arrange a replacement or refund.
8. How can I contact customer service?
You can reach us anytime at:
Email: service@boraxer.com