Shipping Information

We aim to deliver your order as quickly and safely as possible.
1. Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
You will receive a confirmation email with tracking details once your order has shipped.
2. Shipping Times
Standard Shipping: 7–15 business days (depending on your location).
Express Shipping (if available): 3–7 business days.
Please note that delivery times may vary due to customs clearance or carrier delays.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
Free shipping may be offered on orders above a certain amount (see promotions for details).
4. International Shipping
We ship worldwide. However, some regions may have restrictions or longer delivery times. Customers are responsible for any customs duties or import taxes applied by their local authorities.
5. Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your order online through the carrier’s website.
6. Lost or Delayed Packages
If your package is lost or significantly delayed, please contact us at service@boraxer.com，and we will assist you.